Privacy Policy

Who We Are

Pronto Media & Marketing LLC ("Pronto", "we", "us", or "our") operates ProntoMM.com and provides web design, hosting, and digital marketing services to local businesses across the United States. Our principal place of business is in North Carolina.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services.

Information We Collect

We collect information you voluntarily provide to us, including:

• Your name and business name
• Email address and phone number
• Information you submit through our contact form
• Any additional details you choose to share when reaching out to us

We also collect limited technical information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through Google Analytics and is used solely to understand how visitors use our site.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our services
• Build and deliver demo websites for your business
• Send you information about your account or services you have requested
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Ever.

Demo Sites & Business Information

As part of our service, we may build demo websites for local businesses using publicly available information such as business name, address, phone number, hours of operation, and photos sourced from Google Maps, Google Business Profile, or similar public directories. This information is used solely to demonstrate what a professional website could look like for your business.

If you would like a demo site removed, please contact us at mark@prontomm.com and we will remove it promptly.

Cookies & Tracking

Our website uses Google Analytics to collect anonymous usage data. Google Analytics uses cookies — small text files stored on your device — to help us understand how visitors interact with our site. This data is aggregated and does not personally identify you.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies or track you across other websites.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS) and our hosting infrastructure is provided through reputable cloud providers. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services that may process your information:

• Formspree — processes contact form submissions and delivers them to our email
• Google Analytics — anonymous website traffic analysis
• Google Workspace — business email communication
• Cloudflare — website hosting and security
• Lob — physical postcard printing and mailing

Each of these services has its own privacy policy governing their use of your data.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications from us
• Request removal of any demo site we have built using your business information

To exercise any of these rights, contact us directly at the information below.

Children's Privacy

Our services are intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: